Effective Date: 29 June 2026

At Rehoboth PCP Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit rehobothpcpltd.com or use our services.

1. Who We Are

Rehoboth PCP Ltd is a professional plumbing, heating, and property maintenance company providing services across the United Kingdom.

If you have any questions regarding this Privacy Policy, please contact us through the contact details available on our website.

2. Information We Collect

We may collect the following information:

• Your name
• Email address
• Telephone number
• Property address
• Information you provide when requesting a quotation or contacting us
• Details about the services you require
• IP address
• Browser type and device information
• Website usage data through cookies and analytics

3. How We Use Your Information

We use your information to:

• Respond to enquiries
• Provide quotations
• Schedule appointments
• Deliver plumbing and heating services
• Process customer requests
• Improve our website and services
• Communicate regarding appointments and ongoing work
• Comply with legal obligations

We only use your information where we have a lawful basis to do so.

4. Cookies

Our website may use cookies to:

• Improve website performance
• Remember your preferences
• Analyse website traffic
• Enhance your browsing experience

You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with:

• Trusted service providers assisting our business
• Payment providers (where applicable)
• Legal authorities when required by law

All third parties are required to keep your information secure and confidential.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure

While we strive to protect your information, no internet transmission is completely secure.

7. Data Retention

We keep your personal information only for as long as necessary to:

• Provide our services
• Meet legal and tax obligations
• Resolve disputes
• Maintain business records

After this period, your information is securely deleted or anonymised.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to processing
• Request transfer of your data where applicable
• Withdraw consent where consent has been provided

To exercise these rights, please contact us.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Rehoboth PCP Ltd

Website: rehobothpcpltd.com

Email: info@rehobothpcpltd.com (replace if different)

Telephone: 07896 846 866